Hero Plastic Industries has built a reputation not only in the domestic market but also in overseas countries. Harish Patel, President & CEO, Hero Plastic Industries, discusses the company's efforts in growing its brand name through high quality product offerings, use of latest technology, and customer-focused services.
Established in 1996, Hero Plastic Industries is a leading manufacturer and exporter of magnetic door holders and catchers in India, besides various products in decorative furniture and H/W Fittings. The company's brands include Hero, Hozone, Henzer, and Holvo.
"Unbreakable quality and attractive designs are the hallmark of our brands," says Patel. "Our focus since inception has been on product quality, credit reputation, and production efficiency, and on building a globally recognized brand, and today we are a renowned brand not only in the domestic market but in many foreign countries too where our products are being used," avers Patel
He adds, "Our R&D Center and Quality Control Center along with our fully automatic unit ensure quality control during the entire operation from vendor sourcing and procurement, to production and testing, to packaging and dispatch to the warehouse for storage and delivery. We adhere to international standards to achieve total quality in all our processes."
The company has several certifications to its credit such as ISO 9001:2008 (UKAS) for manufacturing and supplying of architectural products to domestic and international markets. Its S.S. catchers were launched with registered design – the first time in India that a S.S holder (3 in one) was launched in the market for multipurpose use.
Patel informs that their focus is also on offering prompt customer support service. Modern marketing concepts, quality products, and state-of-the-art manufacturing methods have always been motivated by demand for customer satisfaction. Its products are being exported to Europe, America, Southeast Asian and other countries, and they are looking at new markets to expand reach.
"In addition to reasonable pricing and quality control, our specified lead-time, variety of designs, and capability of product development, we bring convenience and value added services to our clients. Our long-term goal is to build our brand image as a manufacturer and exporter of repute, and further expand our business both in the domestic and international markets," says Patel.
